Customer Support
- Purchasing professional assigned to each customer
- Risk assessment process (lead-time, lifecycle, supply constraint, cost)
- Weekly team meetings
- Mutually established rules of engagement with customers
Supply Chain Management
- Mature supply base relationships
- Business Reviews with key suppliers
- Key Supplier Agreements
- On-Site distribution support
- Coordinated buying from Customer's contract
- Industry trend monitoring - leadtime, cost and risk
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Inventory Management
- Fourth Shift MRP with EDI links
- ABC and demand trend analysis
- Monthly Excess/Obsolete reporting
- Customer-specific strategies - flexibility, excess mitigation, cost
- Inventory programs - consigned material, bonded inventory, vendor-managed inventory
Cost Management
- Formal cost reduction programs
- Foreign and domestic PCB sourcing
- Customer sign-off process on NC/NR and PPV
- ECO impact management process
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